---

Buy the Samsung Galaxy M04 64GB in Kenya from City Gadgets Kenya. 6.5-inch display, 5000 mAh battery, 13MP camera, 4G, dual SIM, card slot and headphone jack. Same-day Nairobi delivery, M-Pesa accepted. Call 0745 575 931.

Samsung Galaxy M04 64GB in Kenya

Genuine Samsung | 64GB | 6.5-Inch Display | 5000 mAh Battery | 13MP Camera | 4G | Dual SIM | Card Slot

The Samsung Galaxy M04 is a basic 4G phone with a 6.5-inch screen, a MediaTek Helio P35 chip, a 13MP camera and a 5,000 mAh battery, per GSMArena. It was announced on 10 December 2022 and is a simple, long-lasting phone for calls, WhatsApp, M-Pesa and light browsing. Available in Kenya from City Gadgets Kenya, this page is for shoppers searching "Samsung Galaxy M04 Kenya", "Samsung M04 64GB price Kenya", "buy Samsung M04 Nairobi", "cheap Samsung smartphone Kenya", "Samsung M04 5000mAh", "basic Samsung phone Nairobi" or "Samsung Galaxy M04 specs".

Buying a phone is a decision you live with every day, so this page explains what the Galaxy M04 offers, where it is limited, how it works on Kenyan networks, what the 64GB configuration means for you, and how to check the phone on delivery. We say plainly when a detail is not confirmed and we confirm it with you before you pay.

Key specs at a glance

Specifications come from GSMArena. Phones sold in different markets can differ in model number, network bands, pre-installed apps and warranty, so please ask our team to confirm the exact model number, colour and warranty of the phone you order before you pay.

What's in the box

The box contents are not listed in the sources we read. Phones are often sold with a USB cable and a SIM tool, and many brands no longer include a charger, so we confirm exactly what is in the box for your unit before you pay.

Overview: who the Galaxy M04 is for

The Galaxy M04 is a no-frills phone. It is for people who need something reliable, familiar and inexpensive for the basic jobs: calls, text, WhatsApp, M-Pesa, social media and the occasional video.

Its main selling point is the 5,000 mAh battery. In a basic phone with a modest screen and chip, that capacity should give long battery life, which is useful if you face power cuts or travel a lot.

This page is for the 64GB version. GSMArena lists the 64GB model with 4GB of RAM, but our supplier's list gives only the storage, so we confirm the RAM of your unit before you pay.

Display

The Galaxy M04 has a 6.5-inch PLS LCD display with a resolution of 720 x 1600 pixels, per GSMArena. On that size and resolution, the pixel density works out to about 270 pixels per inch, from our calculation. That is acceptable for everyday use, though fine text will look a little softer than on a higher-resolution screen if you hold the phone close. The sources do not list a refresh rate above the standard 60 Hz for this phone, so we do not promise a smoother-than-standard screen.

The display is a 6.5-inch PLS LCD at 720 x 1600 pixels. That is HD+ and is adequate for messaging and video on a screen of this size. The refresh rate and peak brightness are not listed in the source we read, so we do not promise a smooth or very bright screen. Test the brightness outdoors if that matters to you.

A phone screen in Kenya has to cope with strong sunlight, so brightness matters more than many buyers realise. Peak brightness figures describe the best case on a small part of the screen, not what you see all day. Try the screen outdoors before you buy if you can, and keep the brightness on auto. A tempered-glass screen protector is a cheap way to protect the glass from keys and coins in a pocket.

Performance

The Galaxy M04 uses the MediaTek MT6765 Helio P35 (12 nm). It has an octa-core CPU with four 2.35 GHz and four 1.8 GHz Cortex-A53 cores, per GSMArena. The graphics are handled by the PowerVR GE8320. The Helio P35 is an entry-level chip from a few years ago. It is built for basic tasks, so expect it to handle calls, messaging and light apps, but to slow down with heavy games, many tabs or big apps.

For everyday use, such as WhatsApp, Facebook, TikTok, YouTube, banking apps and M-Pesa, the Galaxy M04 should be adequate. Where the limits show up is in heavy games, many apps open at once and long editing sessions. We have not run benchmark tests on this phone and we do not quote benchmark scores, since published numbers vary by test.

Memory and storage: what 64GB means

This version has 4GB of RAM and 64GB of storage. RAM is the phone's short-term working memory, and 4GB is enough RAM for everyday use: WhatsApp, social media, M-Pesa, YouTube and a handful of apps open in the background, though heavy multitasking and big games will push it.

Storage is where your apps, photos, videos, music and downloaded files live. Part of the 64GB is taken by the operating system and pre-installed apps, so the space you can actually use is less than the number on the box. As a guide from our experience, 64GB fills up quickly if you take many photos and keep WhatsApp media, so plan to clear it regularly. WhatsApp alone can use many gigabytes if you are in busy groups that share videos and voice notes, so switch off auto-download for media you do not need.

The phone has a card slot (dedicated microSDXC slot), so you can add storage later. Ask us which card size is compatible with the phone, and buy a branded card from a seller you trust, because fake memory cards that show a false capacity are common.

Cameras

The M04 has a 13 MP main camera with autofocus, with an auxiliary lens listed without detail, and a 5 MP front camera. These are basic cameras. In good daylight they take usable photos for WhatsApp and social media. Low light and fast movement are weak points. Do not expect the detail of newer phones.

Rear camera: a 13 MP f/2.2 main camera with autofocus and an auxiliary lens, with an LED flash. Front camera: a 5 MP f/2.2 camera. Video: up to 1080p at 30 frames per second, per GSMArena.

Camera quality depends heavily on light, a clean lens and a steady hand. Wipe the lens with a soft cloth before shooting, because pocket grease is the most common cause of hazy photos. Megapixel numbers do not tell the whole story: a higher number does not automatically mean a better photo, and processing matters as much as the sensor. For video calls and social media clips, the phone should be fine; for serious photography, ask us to show you sample shots in the shop.

Battery and charging

The Galaxy M04 has a 5000 mAh battery and supports 15W wired charging, per GSMArena. A battery in the 5,000 mAh range is typical for this class and is the main reason many people buy this kind of phone. As a rough guide from our own calculation, a 5000 mAh battery stores about 19 Wh of energy. At 15W, the theoretical minimum for a full charge is about 77 minutes, and in real life charging slows as the battery fills, so expect noticeably longer, especially with a lower-power adapter. GSMArena lists 15W wired charging and does not say whether a charger is included, so we confirm what is in the box. Charging a 5,000 mAh battery at 15W takes noticeably longer than on faster phones.

Kenya has power cuts, so a phone that lasts a full day matters. To make the battery last: lower the screen brightness, switch off background refresh for apps you do not need, use Wi-Fi at home to save mobile data and power, and avoid leaving the phone in a hot place. A power bank is a sensible backup. Use a charger and cable from a trusted source, because cheap chargers can charge slowly or damage the battery over time. Remember that mains sockets in Kenya are Type G, so check the plug on any charger you buy.

Software and updates

The phone launched with Android 12 and One UI Core 4.1, per GSMArena. That is an older software version, and the phone is unlikely to receive many more major updates. We confirm the software version on your unit and suggest installing every available security update.

Software support matters more than most buyers realise. A phone that keeps receiving security updates stays safer for banking, M-Pesa and email for longer. Check Settings > Software update after you set the phone up, and install updates over Wi-Fi.

Connectivity: SIM, networks and M-Pesa

The Galaxy M04 is 4G LTE (no 5G). It supports dual nano-SIM, per GSMArena. GSMArena lists 4G LTE bands 1, 3, 5, 7, 8, 20, 28, 38, 40 and 41, and no 5G. The memory-card slot is dedicated, so you can use two SIMs and a card at the same time.

M-Pesa and dual SIM. With a physical SIM, M-Pesa works through the SIM Toolkit on the Safaricom line, and many Kenyans use two SIMs, for example Safaricom for M-Pesa and Airtel for data bundles. Check which slot is set for mobile data and calls in Settings so you do not burn through the wrong bundle.

Wi-Fi and Bluetooth. Wi-Fi is 802.11 b/g/n (2.4 GHz only), and Bluetooth is version 5.0, per GSMArena. NFC is not listed, so do not expect tap-to-pay or tap-to-pair features. A 3.5mm headphone jack is present, so wired earphones plug straight in.

5G in Kenya. This phone does not have 5G, so it will use 4G LTE, which is widely available across Kenya. For most everyday use, 4G is fast enough for WhatsApp, YouTube and video calls.

Design, build and durability

The M04 has a glass front with a plastic back and frame. It measures 164.2 x 75.9 x 9.1 mm and weighs 188 g, per GSMArena. It is a bit thick, which is the price of a big battery in a low-cost body. No fingerprint sensor is listed, so you will unlock with a PIN, pattern or password.

The sources we read do not list a water or dust resistance rating for this phone, so keep it away from water and dusty places, and use a pouch at the beach or in heavy rain.

Strengths and limits

What we like:

• A 5,000 mAh battery for long use.
• A dedicated card slot and dual SIM.
• A 3.5mm headphone jack.
• A large 6.5-inch screen.
• A familiar brand at an entry-level price.

What to keep in mind:

• 4G only, with no 5G.
• No fingerprint sensor is listed.
• An older chip, so heavy apps will slow it down.
• Wi-Fi is 2.4 GHz only.
• Slow 15W charging.
• Older software with limited future updates.

Who should buy the Galaxy M04 64GB

• First-time smartphone users.
• Parents buying a phone for a child or an elderly relative.
• People who need a spare phone for calls and WhatsApp.
• Buyers on a tight budget who value battery life.
• Anyone who wants a headphone jack and a card slot.

Who should look elsewhere

• Mobile gamers.
• Buyers who want a fingerprint sensor.
• People who want 5G or fast Wi-Fi.
• Photographers.
• Anyone who wants long software support.

Compare before you buy

Galaxy M04 against the Galaxy F07. The F07 is newer, with a 90 Hz screen, a Helio G99 chip, IP54 resistance, a fingerprint sensor and much longer update support, per GSMArena. If you can stretch your budget, it is a clear step up.

Galaxy M04 against the Galaxy A06. The A06 is another entry-level Samsung. Ask us for a side-by-side because specs differ by variant.

Galaxy M04 against a feature phone. A smartphone like the M04 lets you use WhatsApp, M-Pesa apps, YouTube and maps. A feature phone lasts longer on a charge but cannot do most of that.

We list each memory size as its own page, so check that you are looking at the 64GB version. If you are unsure which size to choose, tell us what you use your phone for and we will advise.

Getting started: first-day tips

1. Charge the phone fully and update the software over Wi-Fi.
2. Insert your SIM cards and check mobile data, calls and messages work.
3. Sign in to your Google account (or Apple ID on an iPhone) and restore your backup.
4. Set up a screen lock and fingerprint, and turn on Find My Device.
5. Open WhatsApp, confirm your number and turn off media auto-download.
6. Set up M-Pesa on the SIM Toolkit if you are moving to a new SIM or line.
7. Fit a screen protector and a case.
8. Keep your box, receipt and IMEI number in a safe place.

Looking after your phone in Kenya

Dust, heat and rough handling are the usual enemies. Keep the phone out of direct sun on the dashboard, avoid charging under a pillow, and clean the charging port gently with a dry soft brush if dust builds up. Use a case with raised edges to protect the screen and corners, and a tempered-glass protector for the display. Do not charge with a damaged cable. If the phone gets wet, switch it off, dry the outside and do not charge it until it has had time to dry. In a crowded place such as a matatu stage or the CBD, keep the phone out of sight and out of reach of snatchers, and note down your IMEI (dial *#06#) so you can report a loss.

Accessories worth buying with the Galaxy M04

• A tempered-glass screen protector and a case matched to the model.
• A fast charger and cable if none is in the box. Ask us which wattage suits this phone.
• A power bank for long days and power cuts.
• Earphones or a headset. This phone has a headphone jack, so wired earphones work.
• A memory card (the phone has a card slot), from a trusted brand.
• A surge protector for charging at home.

Ask our sales team on 0745 575 931 and we will quote accessories together with the phone.

Warranty and stock

Warranty depends on the market version of the phone and on who stocks it. We confirm the market version, the model number and the exact warranty terms in writing for the specific unit before you pay, and Customer Relations on 0794 488 806 handles warranty questions after purchase. Keep your receipt and the box.

How to check your phone when it is delivered

1. Inspect the box for damage before you sign, and check that the seal is intact.
2. Check that the model number, serial number and IMEI on the box match the phone (dial *#06# for the IMEI) and note them on your receipt.
3. Check the box contents against what we confirmed with you.
4. Switch the phone on and test the screen, touch response, speakers, microphone, both cameras, fingerprint sensor, charging port and SIM slots.
5. Check that the phone is not locked to another account and that no previous owner has set it up.
6. Contact our Customer Relations team on 0794 488 806 straight away if anything is wrong.

How to avoid a fake or a misdescribed phone

Phone fraud takes several forms: clone phones that copy a famous design, used phones sold as new, and phones with a different RAM or storage from what was advertised.

• Check the specs on the phone itself. In Settings > About phone, check the model number, RAM and storage match this page.
• Check the IMEI. It should be the same on the box, under the battery cover or SIM tray area where applicable, and in the phone. A missing or mismatched IMEI is a warning.
• Look at the packaging and seal. Reprinted boxes, loose seals and missing labels are warning signs.
• Watch for the price. A price far below the market is a reason to ask why.
• Buy from a seller with an address. Choose a seller who gives a receipt and explains the warranty, and avoid paying a stranger before you have seen the phone.

Why buy from City Gadgets Kenya

Genuine, brand-new stock from a Nairobi shop you can visit. City Gadgets Kenya is at New Alnoor Exhibition, Shop 7, Second Floor, Taveta Road (at the Taveta Road and Accra Road junction), Nairobi CBD. We are open Monday to Friday 9:00am to 7:00pm, and Sunday 11:00am to 4:00pm (Saturday closed).

• Sales (pricing, stock and orders): call or WhatsApp 0745 575 931 on WhatsApp.
• Customer Relations (warranty, returns and support): call or WhatsApp 0794 488 806 on WhatsApp.
• Email: sales@citygadgetskenya.co.ke, handy for invoices, bulk orders and warranty paperwork.
• Delivery: same-day delivery in Nairobi for orders confirmed before 3:00pm on a working day. Outside Nairobi we deliver by courier to your nearest agent or your door, typically 1 to 3 business days after dispatch. The delivery charge depends on your location and the size of the item and is confirmed before you pay. Collection from the shop is free. Delivery times are estimates, not guarantees.
• Payment: M-Pesa accepted.
• Follow us: Instagram, TikTok and Facebook.

Frequently asked questions

What does the Samsung Galaxy M04 64GB offer? It offers a 6.5-inch PLS LCD display, the MediaTek MT6765 Helio P35 (12 nm), 4GB of RAM, 64GB of storage and a 5000 mAh battery, per GSMArena.

Is it 5G? No. It is a 4G LTE phone, per GSMArena.

Is this the 64GB version? Yes. This page is for the 64GB version. We list other memory sizes on their own pages.

Does it have a memory card slot? Yes: dedicated microSDXC slot.

Does it have NFC? NFC is not listed in the sources we read.

Does it have a headphone jack? Yes, a 3.5mm jack, per GSMArena.

Does it come with a charger? We confirm what is in the box for your unit before you pay. See the box section above.

Does it support dual SIM? Yes: dual nano-SIM, per GSMArena.

What warranty does it have? We confirm the warranty terms in writing for the specific unit before you pay.

Can I pay via M-Pesa? Yes, M-Pesa is accepted.

Do you deliver outside Nairobi? Yes. Outside Nairobi we deliver by courier, typically 1 to 3 business days after dispatch. The delivery charge depends on your location and the size of the item and is confirmed before you pay.

What if the phone is faulty on delivery? Contact Customer Relations on 0794 488 806 straight away, and we will advise on the next steps.

Does the M04 have a fingerprint sensor? No fingerprint sensor is listed in the sources we read.

Is the M04 5G? No. It is a 4G phone.

How much RAM does the 64GB version have? GSMArena lists the 64GB model with 4GB RAM. We confirm your unit before you pay.

Order the Samsung Galaxy M04 64GB today

Available now at City Gadgets Kenya. Call or WhatsApp our sales team on 0745 575 931 (WhatsApp) to confirm stock, the colour, delivery and what is included, or email sales@citygadgetskenya.co.ke. Visit us at New Alnoor Exhibition, Shop 7, Second Floor, Taveta Road (at the Taveta Road and Accra Road junction), Nairobi CBD.