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Buy the Itel 8010 4G in Kenya from City Gadgets Kenya. Itel 8010 4G keypad phone with a 2.0-inch screen, dual nano-SIM, 4G support, 1,000 mAh battery and a 3.5mm headphone jack. Same-day Nairobi delivery, M-Pesa accepted. Call 0745 575 931.

Itel 8010 4G in Kenya

Genuine Itel | 4G Keypad Phone | 2.0-Inch Display | Dual Nano-SIM | 1000 mAh Battery | 3.5mm Jack

The Itel 8010 4G is a keypad phone with 4G support, a 2.0-inch QQVGA screen, two nano-SIM slots, a 1,000 mAh battery, 128 MB of storage and a 3.5mm headphone jack. It weighs about 82.5 g. The one retail listing we found gives limited detail, so we confirm the camera, card slot, Bluetooth, torch, FM radio and the 4G bands on your unit before you pay. Available in Kenya from City Gadgets Kenya, this page is for shoppers searching "Itel 8010 Kenya", "Itel 8010 4G price Kenya", "buy Itel 8010 Nairobi", "4G keypad phone Kenya", "Itel 4G basic phone", "Itel 8010 specs" or "dual nano SIM keypad phone Kenya".

A basic phone is a simple promise: it makes calls, sends texts, lasts for days and survives the knocks of daily life. This page explains what the 8010 4G does and does not do, how it works on Kenyan networks and with M-Pesa, who it suits, how to check it when it arrives and how to avoid fakes. We say plainly when a detail is not confirmed, and we confirm it with you before you pay.

Key specs at a glance

Specifications come from published manufacturer and retail specification sheets. Phones sold in different markets can differ in model number, network bands and colours, so please ask our team to confirm the exact model number, network bands and colour of the phone you order before you pay.

What's in the box

The listing we read does not say what is in the box, so we confirm whether a charger is included, and which charging port the phone uses, before you pay.

Overview: who the 8010 4G is for

The Itel 8010 4G is a keypad phone for people who want a basic phone that still works on 4G networks. As 2G and 3G services are being switched off in some countries, a 4G basic phone is a safer long-term buy than a 2G-only one.

It takes two nano-SIM cards, has a 2.0-inch screen, a 1,000 mAh battery and a 3.5mm headphone jack, and weighs about 82.5 g. The listing says NFC is not supported.

A 4G keypad phone does not automatically run WhatsApp or other apps. The listing does not say which software the phone runs or whether it supports apps, and we do not assume it does. If WhatsApp matters to you, tell us and we check the unit with you in the shop before you pay.

Published specifications for this phone are limited, so items such as the camera, the card slot, Bluetooth, the torch, the FM radio, the exact 4G bands and VoLTE support are confirmed on the unit in the shop.

Display and keypad

The 8010 has a 2.0-inch QQVGA screen at 120 x 160 pixels. That is enough to read the time, signal, battery level, contacts and text messages, but it is a very small, low-resolution screen and not meant for browsing or video. A torch is not listed, so we do not promise one.

A basic phone screen is not a touchscreen. You move through menus with the navigation keys and press the keypad to type. Texting is done the old way, by pressing number keys to cycle through letters, with predictive text on most models. If you have not used a keypad phone for a while, give yourself a few days to get used to it. The advantage is that the keys work with wet or gloved fingers and there is no glass screen to crack.

Calls, network and SIM

The 8010 is listed with 4G support and two nano-SIM slots. Kenyan networks run 4G, so 4G support means the phone can place calls over the modern network, which usually needs VoLTE support on a phone without 2G fallback. The listing does not give the bands or say whether VoLTE is supported, so we test your SIM cards in the phone in the shop before you pay. Whether the phone gives usable mobile internet depends on its software, which is not listed.

In Kenya, coverage and which network services are available depend on your area and your operator. Before you buy, ask your operator about 2G, 3G and 4G coverage where you live and work, because a phone can only use the network types it supports. We confirm the bands of your unit against the networks you use. Keep your SIM registered in your own name and keep your SIM card details safe, and note down your IMEI by dialling *#06#.

M-Pesa and Safaricom services on a basic phone

M-Pesa does not need a smartphone. On a basic phone, you use the SIM Toolkit menu on a Safaricom SIM, or the USSD menu, to send money, pay bills, buy airtime and check your balance. This is one of the main reasons many Kenyans keep a basic phone as a second phone or as the main phone for older relatives. M-Pesa on a basic phone works through your SIM's menu (the SIM Toolkit) or by USSD, and does not need an app. We recommend testing the M-Pesa menu with your own SIM in the shop, since menus differ by SIM and phone. Always check the M-Pesa message you receive after a transaction, and never share your PIN with anyone, including callers who claim to be from your operator.

Battery, charging and power cuts

The listing gives a 1,000 mAh battery. No standby or talk-time figure is listed, so we do not promise a number of days. It is not stated whether the battery is removable or which charging port the phone uses, so we confirm both before you pay. A 4G radio uses more power than a 2G radio, so expect shorter standby than on a 2G-only phone with the same battery.

A phone that lasts several days on a charge is a real advantage when power cuts are common. To get the most out of the battery, lower the screen brightness, switch off the keypad light when you do not need it, and avoid leaving the phone in a hot place. If the battery is removable, keep a spare, charged battery in a drawer as a backup. Use the charger that came with the phone or one from a trusted brand, since cheap chargers can charge slowly or damage the battery. Remember that mains sockets in Kenya are Type G, so check the plug on any charger you buy.

Storage, music and extras

The phone has 128 MB of storage, which is enough for contacts, messages and a few ringtones. A card slot is not listed, so we confirm on your unit whether you can add music. There is a 3.5mm headphone jack. Bluetooth, an FM radio, a torch and a camera are not listed in the listing we read, so we confirm each on your unit rather than promise them.

Design, build and durability

The listing gives a weight of about 82.5 g and a black colour. Dimensions are not listed, so we confirm them in the shop. No water or dust rating is listed, so keep it away from water and dust.

Basic phones are popular on construction sites, farms and in busy markets because they survive drops, dust and daily rough handling better than glass smartphones. Even so, keep the phone out of water and out of direct sun, and use a pouch or a case if you carry it with keys.

What a basic phone does not do

It is honest to say what you give up. The 8010 has a very small low-resolution screen, no NFC, and no touchscreen. Whether it runs WhatsApp or any apps is not listed, so we do not assume it does. It will not do mobile banking apps. If you need WhatsApp, maps, mobile banking apps or social media every day, you will want a smartphone, and we are happy to show you our low-priced smartphone range. Many customers buy a basic phone as a second, battery-friendly phone for travel, power cuts, the office or a teenager, and keep a smartphone for everything else.

Strengths and limits

What we like:

• 4G support on a basic phone.
• Two nano-SIM slots.
• A 3.5mm headphone jack.
• Light at about 82.5 g.
• A very low price.
• Simple to use.

What to keep in mind:

• A tiny, low-resolution 2.0-inch screen.
• Bands and VoLTE are not listed.
• App and WhatsApp support not listed.
• No NFC.
• Specifications come from published manufacturer and retail specification sheets.

Who should buy the 8010 4G

• Buyers who want a basic phone that works on 4G.
• Older relatives who want a simple phone.
• Anyone who wants two lines on a small budget.
• People who want a backup phone.
• Parents buying a first phone for a child.

Who should look elsewhere

• Buyers who need WhatsApp for certain.
• People who want a good camera.
• Buyers who need exact, fully documented specifications.
• Anyone who needs a touchscreen.

Compare before you buy

Itel 8010 4G against the Itel 2163. The 2163 is a 2G phone with a microSD slot and a torch. The 8010 adds 4G support but lists less detail.

Itel 8010 4G against the Nokia 2660 Flip. The Nokia 2660 Flip is a 4G flip phone with a bigger screen, Bluetooth, a camera and a microSD slot. It costs more.

Itel 8010 4G against a low-priced smartphone. A smartphone runs WhatsApp, maps and apps, but needs charging daily and costs more. The 8010 is for calls, texts and battery life.

Basic phone or smartphone: how to decide

A good way to decide is to list what you do with a phone in a normal week. If most of it is calls, texts and M-Pesa, a basic phone covers it and saves money, and the battery will last longer. If you rely on WhatsApp groups, video calls, maps, online banking or social media, a smartphone will serve you better. If you are buying for an older relative, think about eyesight and hands: big keys, a loud speaker and a simple menu matter more than features. If you are buying for a child, a basic phone keeps them reachable without giving them the whole internet. If you are buying a spare, think about what happens when the smartphone dies in a power cut: a basic phone with a spare battery is a good safety net.

Another consideration is theft. In busy parts of Nairobi, phone snatching is a real risk, and a low-priced basic phone is less painful to lose than a smartphone full of banking and personal data. Many people carry a basic phone in town and leave the smartphone at home. If you do this, remember to move your SIM carefully and keep your contacts backed up, since a basic phone has little storage and may not sync contacts to the cloud.

Buying for an older relative or a first-time user

If the phone is for someone who has never owned a smartphone, set it up before you hand it over. Save the family numbers in the contacts, label them clearly with names, and put the most important ones at the top of the list. Check that the ringtone is loud enough to hear in a busy place and that the speaker volume is comfortable during a call. Teach the person to check the M-Pesa message after every transaction, to ignore calls that ask for a PIN or a "reversal", and to ring a trusted family member if anything feels wrong. A written card with the key steps, such as how to unlock the keypad, how to send money and how to call home, stored in the box helps a great deal. If the person has trouble with small keys, try the phone in the shop before you buy and check that the keys feel comfortable.

Texting and calling tips on a keypad phone

On a keypad phone, each number key carries several letters. Press a key once for the first letter, twice for the second and so on, or turn on predictive text if the phone offers it. Short messages are quicker than long ones, and many people save common phrases as templates. Keep the keypad locked when the phone is in your pocket, and unlock it with the key combination shown on the screen. If you use two SIMs, check which one is the default for calls and texts so that you do not run down the wrong bundle. Save important contacts to the phone memory rather than only to the SIM, and write down the numbers you cannot afford to lose, since a basic phone may not back up to the cloud.

Getting started: first-day tips

1. Charge the battery fully before first use, and check the battery sits firmly in its slot where it is removable.
2. Insert your SIM card (and a memory card if you want music) and switch the phone on.
3. Set the date, time and language, and check calls and texts work.
4. Save your key contacts and check how many numbers the phone can hold.
5. Set a keypad lock so the phone does not dial itself in your pocket.
6. Set the ringtone and volume to a level you can hear, and test the speaker.
7. Check the M-Pesa menu works on your Safaricom SIM.
8. Keep your box, receipt and IMEI number in a safe place.

Looking after your phone in Kenya

Dust, heat and rough handling are the usual enemies. Keep the phone out of direct sun on a dashboard, wipe the keypad with a slightly damp cloth, and keep the charging port free of dust. Avoid leaving the phone to charge overnight under a pillow. If the phone gets wet, switch it off, remove the battery where possible, dry it and do not use it until it is fully dry. In a crowded place such as a matatu stage or the CBD, keep the phone out of sight and out of reach of snatchers, and note down your IMEI so you can report a loss.

Accessories worth buying

• A spare battery where the battery is removable.
• A charger and cable from a trusted brand, if you want a second one.
• A pouch or case to protect the phone in a pocket or bag.
• Earphones that match the phone's headphone port.
• A memory card where there is a card slot, from a trusted brand.

Ask our sales team on 0745 575 931 and we will quote accessories together with the phone.

Warranty and stock

Warranty depends on the market version of the phone and on who stocks it. We confirm the market version, the model number and the exact warranty terms in writing for the specific unit before you pay, and Customer Relations on 0794 488 806 handles warranty questions after purchase. Keep your receipt and the box.

How to check your phone when it is delivered

1. Inspect the box for damage before you sign, and check that the seal is intact.
2. Check that the model number and IMEI on the box match the phone (dial *#06# for the IMEI) and note them on your receipt.
3. Check the box contents against what we confirmed with you.
4. Switch the phone on and test the keypad, screen, speaker, microphone, charging port, SIM slot and any memory-card slot.
5. Make a test call and send a test text with your own SIM.
6. Contact our Customer Relations team on 0794 488 806 straight away if anything is wrong.

How to avoid a fake or a misdescribed phone

Phone fraud takes several forms: clone phones that copy a famous design, used phones sold as new, and phones that are not the model that was advertised.

• Check the model on the phone itself. Look at the model number on the box, under the battery and in the phone's settings, and make sure they match.
• Check the IMEI. It should be the same on the box, under the battery cover and in the phone (dial *#06#). A missing or mismatched IMEI is a warning.
• Look at the packaging and the print. Reprinted boxes, loose seals, blurry logos and spelling mistakes are warning signs.
• Watch the price. A price far below the market is a reason to ask why.
• Buy from a seller with an address. Choose a seller who gives a receipt and explains the warranty, and avoid paying a stranger before you have seen the phone.

Why buy from City Gadgets Kenya

Genuine, brand-new stock from a Nairobi shop you can visit. City Gadgets Kenya is at New Alnoor Exhibition, Shop 7, Second Floor, Taveta Road (at the Taveta Road and Accra Road junction), Nairobi CBD. We are open Monday to Friday 9:00am to 7:00pm, and Sunday 11:00am to 4:00pm (Saturday closed).

• Sales (pricing, stock and orders): call or WhatsApp 0745 575 931 on WhatsApp.
• Customer Relations (warranty, returns and support): call or WhatsApp 0794 488 806 on WhatsApp.
• Email: sales@citygadgetskenya.co.ke, handy for invoices, bulk orders and warranty paperwork.
• Delivery: same-day delivery in Nairobi for orders confirmed before 3:00pm on a working day. Outside Nairobi we deliver by courier to your nearest agent or your door, typically 1 to 3 business days after dispatch. The delivery charge depends on your location and the size of the item and is confirmed before you pay. Collection from the shop is free. Delivery times are estimates, not guarantees.
• Payment: M-Pesa accepted.
• Follow us: Instagram, TikTok and Facebook.

Frequently asked questions

What does the Itel 8010 4G offer? It offers 4G support, a 2.0-inch QQVGA screen, two nano-SIM slots, a 1,000 mAh battery and a 3.5mm headphone jack, going by the retail listing we read.

Can I use M-Pesa on it? Yes. M-Pesa works through the SIM Toolkit or USSD menu on a Safaricom SIM, as long as your SIM supports it.

Does it run WhatsApp? Not listed. A 4G keypad phone does not automatically run WhatsApp, so we check this on your unit before you pay.

Is it a smartphone? No. It is a basic phone and does not run Android apps.

Does it have a camera? Not listed. We confirm whether it has a camera on your unit.

Does it have dual SIM? Yes, two nano-SIM slots are listed.

Does it have a memory card slot? Not listed. We confirm on your unit.

Is the battery removable? Not listed. We confirm whether the battery is removable on your unit.

Does it come with a charger? The listing does not say what is in the box, so we confirm it for your unit before you pay.

What warranty does it have? We confirm the warranty terms in writing for the specific unit before you pay.

Can I pay via M-Pesa? Yes, M-Pesa is accepted.

Do you deliver outside Nairobi? Yes. Outside Nairobi we deliver by courier, typically 1 to 3 business days after dispatch. The delivery charge depends on your location and the size of the item and is confirmed before you pay.

What if the phone is faulty on delivery? Contact Customer Relations on 0794 488 806 straight away, and we will advise on the next steps.

Order the Itel 8010 4G today

Available now at City Gadgets Kenya. Call or WhatsApp our sales team on 0745 575 931 (WhatsApp) to confirm stock, the colour, delivery and what is included, or email sales@citygadgetskenya.co.ke. Visit us at New Alnoor Exhibition, Shop 7, Second Floor, Taveta Road (at the Taveta Road and Accra Road junction), Nairobi CBD.