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Buy the Itel 2160 in Kenya from City Gadgets Kenya. Itel 2160 keypad phone with a 1.77-inch screen, dual SIM, removable 1,000 mAh battery, microSD slot, Bluetooth, wireless FM radio and torch. Same-day Nairobi delivery, M-Pesa accepted. Call 0745 575 931.

Itel 2160 in Kenya

Genuine Itel | Dual SIM Keypad Phone | 1.77-Inch Display | 1000 mAh Removable Battery | microSD | Bluetooth | FM Radio | Torch

The Itel 2160 is a basic dual-SIM keypad phone with a 1.77-inch screen, a removable 1,000 mAh battery, a microSD card slot, Bluetooth, a wireless FM radio and a bright torch. It is a 2G-class phone made for calls, texts and long battery life, not for apps or mobile internet. One retail listing quotes up to about 9.5 hours of talk time and about 177 hours of standby, and the listings differ on a few smaller details, so we confirm the exact specifications on your unit before you pay. Available in Kenya from City Gadgets Kenya, this page is for shoppers searching "Itel 2160 Kenya", "Itel 2160 price Kenya", "buy Itel 2160 Nairobi", "Itel keypad phone Kenya", "dual SIM basic phone Kenya", "Itel 2160 specs" or "cheap phone with torch Kenya".

A basic phone is a simple promise: it makes calls, sends texts, lasts for days and survives the knocks of daily life. This page explains what the 2160 does and does not do, how it works on Kenyan networks and with M-Pesa, who it suits, how to check it when it arrives and how to avoid fakes. We say plainly when a detail is not confirmed, and we confirm it with you before you pay.

Key specs at a glance

Specifications come from published manufacturer and retail specification sheets. Phones sold in different markets can differ in model number, network bands and colours, so please ask our team to confirm the exact model number, network bands and colour of the phone you order before you pay.

What's in the box

The listings we read do not say what is in the box, so we confirm whether a charger and battery are included before you pay. One listing gives the charging port as Micro-USB.

Overview: who the 2160 is for

The Itel 2160 is a no-frills keypad phone for people who want two SIMs, a bright torch and a battery that lasts, at a very low price.

One listing quotes up to about 9.5 hours of talk time and about 177 hours of standby from a removable 1,000 mAh battery. These are typical figures from a listing, so real life will vary with signal strength and use. A removable battery also means a spare can be swapped in.

It is a 2G-class phone, which is fine for calls and texts but offers no meaningful mobile internet. There is a microSD slot for music up to 32 GB, Bluetooth for sharing files, and an FM radio that one listing says works without a headset.

Because it is so basic, it suits second-phone roles: the phone for the night guard, the farm, the shop or the car, and the phone that keeps working through a long power cut.

Display and keypad

The 2160 has a 1.77-inch screen. The type and resolution are not listed, so we do not describe the picture quality beyond saying it is enough to read the time, signal, battery level, contacts and text messages. It is not meant for browsing or video. A bright torchlight is listed, which is handy during power cuts.

A basic phone screen is not a touchscreen. You move through menus with the navigation keys and press the keypad to type. Texting is done the old way, by pressing number keys to cycle through letters, with predictive text on most models. If you have not used a keypad phone for a while, give yourself a few days to get used to it. The advantage is that the keys work with wet or gloved fingers and there is no glass screen to crack.

Calls, network and SIM

The 2160 is a dual-SIM phone with dual standby, so both SIMs can receive calls and texts at the same time. It uses 2G for calls and text messages, with no useful mobile internet. With two SIMs you can carry two lines, for example one for work and one for personal calls, or two networks to cover weak signal areas. The exact bands are not listed, so we confirm the phone works with the networks you use.

In Kenya, coverage and which network services are available depend on your area and your operator. Before you buy, ask your operator about 2G, 3G and 4G coverage where you live and work, because a phone can only use the network types it supports. We confirm the bands of your unit against the networks you use. Keep your SIM registered in your own name and keep your SIM card details safe, and note down your IMEI by dialling *#06#.

M-Pesa and Safaricom services on a basic phone

M-Pesa does not need a smartphone. On a basic phone, you use the SIM Toolkit menu on a Safaricom SIM, or the USSD menu, to send money, pay bills, buy airtime and check your balance. This is one of the main reasons many Kenyans keep a basic phone as a second phone or as the main phone for older relatives. M-Pesa on a basic phone works through your SIM's menu (the SIM Toolkit) or by USSD, and does not need an app. We recommend testing the M-Pesa menu with your own SIM in the shop, since menus differ by SIM and phone. Always check the M-Pesa message you receive after a transaction, and never share your PIN with anyone, including callers who claim to be from your operator.

Battery, charging and power cuts

The listings give a removable 1,000 mAh battery. One listing quotes up to about 9.5 hours of talk time and about 177 hours of standby as typical figures, which are not laboratory-tested numbers, so treat them as a guide. The charging port is listed as Micro-USB in one listing, and we confirm it on your unit.

A phone that lasts several days on a charge is a real advantage when power cuts are common. To get the most out of the battery, lower the screen brightness, switch off the keypad light when you do not need it, and avoid leaving the phone in a hot place. If the battery is removable, keep a spare, charged battery in a drawer as a backup. Use the charger that came with the phone or one from a trusted brand, since cheap chargers can charge slowly or damage the battery. Remember that mains sockets in Kenya are Type G, so check the plug on any charger you buy.

Storage, music and extras

Memory is listed inconsistently: one listing says 32 MB of RAM and 32 MB of ROM and another says 4 MB and 4 MB, so we do not quote a single figure. Either way it is tiny and enough for contacts, messages and a few ringtones. A microSD slot takes cards up to 32 GB, sold separately. Bluetooth 3.0 is listed in one listing. The FM radio is described as wireless in one listing, but we recommend testing it in the shop, since many phones need a wired headset as the antenna. The rear camera is VGA or 0.3 MP depending on the listing, suited to the simplest snaps only. Automatic call recording and pre-installed games are also listed.

Design, build and durability

The listings do not give dimensions, weight or colours, so we confirm those in the shop. No water or dust rating is listed, so keep it away from water and dust.

Basic phones are popular on construction sites, farms and in busy markets because they survive drops, dust and daily rough handling better than glass smartphones. Even so, keep the phone out of water and out of direct sun, and use a pouch or a case if you carry it with keys.

What a basic phone does not do

It is honest to say what you give up. The 2160 has only a basic VGA-class camera, no 3G or 4G listed, no Wi-Fi listed, no touchscreen and no apps. It does not run WhatsApp and it cannot do mobile banking apps. If you need WhatsApp, maps, mobile banking apps or social media every day, you will want a smartphone, and we are happy to show you our low-priced smartphone range. Many customers buy a basic phone as a second, battery-friendly phone for travel, power cuts, the office or a teenager, and keep a smartphone for everything else.

Strengths and limits

What we like:

• Dual SIM with dual standby on a very low-priced phone.
• A removable 1,000 mAh battery.
• A bright torch, Bluetooth and an FM radio.
• A microSD slot up to 32 GB.
• Simple to use.
• A very low price.

What to keep in mind:

• 2G class only, with no mobile internet.
• A tiny 1.77-inch screen.
• A VGA-class camera.
• Listings disagree on memory and camera.
• Specifications are approximate.

Who should buy the 2160

• Older relatives who want a simple phone.
• People who want a cheap backup phone.
• Workers who need a phone for rough use.
• Anyone who wants two lines on a small budget.
• Parents buying a first phone for a child.

Who should look elsewhere

• Buyers who need WhatsApp or mobile internet.
• People who want a good camera.
• Buyers who need exact, fully documented specifications.
• Anyone who needs 4G.

Compare before you buy

Itel 2160 against the Itel 2163. Both are dual-SIM keypad phones. The 2163 lists a slightly larger 1.8-inch screen and the 2160 lists a torch, Bluetooth 3.0 and a wireless FM radio.

Itel 2160 against the Nokia 105. The Nokia 105 is a single-SIM phone with an IP52 rating and a branded name. The 2160 offers dual SIM, Bluetooth and a torch.

Itel 2160 against a low-priced smartphone. A smartphone runs WhatsApp, maps and apps, but needs charging daily and costs more. The 2160 is for calls, texts and battery life.

Basic phone or smartphone: how to decide

A good way to decide is to list what you do with a phone in a normal week. If most of it is calls, texts and M-Pesa, a basic phone covers it and saves money, and the battery will last longer. If you rely on WhatsApp groups, video calls, maps, online banking or social media, a smartphone will serve you better. If you are buying for an older relative, think about eyesight and hands: big keys, a loud speaker and a simple menu matter more than features. If you are buying for a child, a basic phone keeps them reachable without giving them the whole internet. If you are buying a spare, think about what happens when the smartphone dies in a power cut: a basic phone with a spare battery is a good safety net.

Another consideration is theft. In busy parts of Nairobi, phone snatching is a real risk, and a low-priced basic phone is less painful to lose than a smartphone full of banking and personal data. Many people carry a basic phone in town and leave the smartphone at home. If you do this, remember to move your SIM carefully and keep your contacts backed up, since a basic phone has little storage and may not sync contacts to the cloud.

Buying for an older relative or a first-time user

If the phone is for someone who has never owned a smartphone, set it up before you hand it over. Save the family numbers in the contacts, label them clearly with names, and put the most important ones at the top of the list. Check that the ringtone is loud enough to hear in a busy place and that the speaker volume is comfortable during a call. Teach the person to check the M-Pesa message after every transaction, to ignore calls that ask for a PIN or a "reversal", and to ring a trusted family member if anything feels wrong. A written card with the key steps, such as how to unlock the keypad, how to send money and how to call home, stored in the box helps a great deal. If the person has trouble with small keys, try the phone in the shop before you buy and check that the keys feel comfortable.

Texting and calling tips on a keypad phone

On a keypad phone, each number key carries several letters. Press a key once for the first letter, twice for the second and so on, or turn on predictive text if the phone offers it. Short messages are quicker than long ones, and many people save common phrases as templates. Keep the keypad locked when the phone is in your pocket, and unlock it with the key combination shown on the screen. If you use two SIMs, check which one is the default for calls and texts so that you do not run down the wrong bundle. Save important contacts to the phone memory rather than only to the SIM, and write down the numbers you cannot afford to lose, since a basic phone may not back up to the cloud.

Getting started: first-day tips

1. Charge the battery fully before first use, and check the battery sits firmly in its slot where it is removable.
2. Insert your SIM card (and a memory card if you want music) and switch the phone on.
3. Set the date, time and language, and check calls and texts work.
4. Save your key contacts and check how many numbers the phone can hold.
5. Set a keypad lock so the phone does not dial itself in your pocket.
6. Set the ringtone and volume to a level you can hear, and test the speaker.
7. Check the M-Pesa menu works on your Safaricom SIM.
8. Keep your box, receipt and IMEI number in a safe place.

Looking after your phone in Kenya

Dust, heat and rough handling are the usual enemies. Keep the phone out of direct sun on a dashboard, wipe the keypad with a slightly damp cloth, and keep the charging port free of dust. Avoid leaving the phone to charge overnight under a pillow. If the phone gets wet, switch it off, remove the battery where possible, dry it and do not use it until it is fully dry. In a crowded place such as a matatu stage or the CBD, keep the phone out of sight and out of reach of snatchers, and note down your IMEI so you can report a loss.

Accessories worth buying

• A spare battery where the battery is removable.
• A charger and cable from a trusted brand, if you want a second one.
• A pouch or case to protect the phone in a pocket or bag.
• Earphones that match the phone's headphone port.
• A memory card where there is a card slot, from a trusted brand.

Ask our sales team on 0745 575 931 and we will quote accessories together with the phone.

Warranty and stock

Warranty depends on the market version of the phone and on who stocks it. We confirm the market version, the model number and the exact warranty terms in writing for the specific unit before you pay, and Customer Relations on 0794 488 806 handles warranty questions after purchase. Keep your receipt and the box.

How to check your phone when it is delivered

1. Inspect the box for damage before you sign, and check that the seal is intact.
2. Check that the model number and IMEI on the box match the phone (dial *#06# for the IMEI) and note them on your receipt.
3. Check the box contents against what we confirmed with you.
4. Switch the phone on and test the keypad, screen, speaker, microphone, charging port, SIM slot and any memory-card slot.
5. Make a test call and send a test text with your own SIM.
6. Contact our Customer Relations team on 0794 488 806 straight away if anything is wrong.

How to avoid a fake or a misdescribed phone

Phone fraud takes several forms: clone phones that copy a famous design, used phones sold as new, and phones that are not the model that was advertised.

• Check the model on the phone itself. Look at the model number on the box, under the battery and in the phone's settings, and make sure they match.
• Check the IMEI. It should be the same on the box, under the battery cover and in the phone (dial *#06#). A missing or mismatched IMEI is a warning.
• Look at the packaging and the print. Reprinted boxes, loose seals, blurry logos and spelling mistakes are warning signs.
• Watch the price. A price far below the market is a reason to ask why.
• Buy from a seller with an address. Choose a seller who gives a receipt and explains the warranty, and avoid paying a stranger before you have seen the phone.

Why buy from City Gadgets Kenya

Genuine, brand-new stock from a Nairobi shop you can visit. City Gadgets Kenya is at New Alnoor Exhibition, Shop 7, Second Floor, Taveta Road (at the Taveta Road and Accra Road junction), Nairobi CBD. We are open Monday to Friday 9:00am to 7:00pm, and Sunday 11:00am to 4:00pm (Saturday closed).

• Sales (pricing, stock and orders): call or WhatsApp 0745 575 931 on WhatsApp.
• Customer Relations (warranty, returns and support): call or WhatsApp 0794 488 806 on WhatsApp.
• Email: sales@citygadgetskenya.co.ke, handy for invoices, bulk orders and warranty paperwork.
• Delivery: same-day delivery in Nairobi for orders confirmed before 3:00pm on a working day. Outside Nairobi we deliver by courier to your nearest agent or your door, typically 1 to 3 business days after dispatch. The delivery charge depends on your location and the size of the item and is confirmed before you pay. Collection from the shop is free. Delivery times are estimates, not guarantees.
• Payment: M-Pesa accepted.
• Follow us: Instagram, TikTok and Facebook.

Frequently asked questions

What does the Itel 2160 offer? It offers a 1.77-inch screen, dual SIM, a removable 1,000 mAh battery, a microSD slot, Bluetooth, an FM radio and a torch, going by the retail listings we read.

Can I use M-Pesa on it? Yes. M-Pesa works through the SIM Toolkit or USSD menu on a Safaricom SIM, as long as your SIM supports it.

Does it run WhatsApp? No. It is a basic phone and does not run WhatsApp.

Is it a smartphone? No. It is a basic phone and does not run Android apps.

Does it have a camera? Yes, a VGA-class rear camera (0.3 MP in one listing), suited to the simplest snaps only. There is no front camera listed.

Does it have dual SIM? Yes, it is a dual-SIM phone with dual standby.

Does it have a memory card slot? Yes, a microSD slot for cards up to 32 GB, sold separately.

Is the battery removable? Yes, the listings describe a removable battery.

Does it come with a charger? The listings do not say what is in the box, so we confirm it for your unit before you pay.

What warranty does it have? We confirm the warranty terms in writing for the specific unit before you pay.

Can I pay via M-Pesa? Yes, M-Pesa is accepted.

Do you deliver outside Nairobi? Yes. Outside Nairobi we deliver by courier, typically 1 to 3 business days after dispatch. The delivery charge depends on your location and the size of the item and is confirmed before you pay.

What if the phone is faulty on delivery? Contact Customer Relations on 0794 488 806 straight away, and we will advise on the next steps.

Order the Itel 2160 today

Available now at City Gadgets Kenya. Call or WhatsApp our sales team on 0745 575 931 (WhatsApp) to confirm stock, the colour, delivery and what is included, or email sales@citygadgetskenya.co.ke. Visit us at New Alnoor Exhibition, Shop 7, Second Floor, Taveta Road (at the Taveta Road and Accra Road junction), Nairobi CBD.