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Buy the HyperX Cloud II in Kenya from City Gadgets Kenya. HyperX Cloud II wired gaming headset with 53mm drivers, virtual 7.1 surround through a USB audio control box, memory foam and a detachable noise-cancelling microphone. Same-day Nairobi delivery, M-Pesa accepted. Call 0745 575 931.

HyperX Cloud II in Kenya

Genuine HyperX | Cloud II | 53mm Drivers | Virtual 7.1 Surround (USB Control Box) | Memory Foam | Detachable Noise-Cancelling Mic | Aluminium Frame | PC, PlayStation, Xbox And Mobile

The HyperX Cloud II is a wired gaming headset with 53mm neodymium drivers, hardware-driven virtual 7.1 surround sound through an included USB audio control box, memory foam ear cushions with a leatherette finish, an aluminium frame and a detachable noise-cancelling microphone. It is one of the best-known gaming headsets of its generation, and it is sold in several colours. Our supplier's list gives only "HyperX Cloud 2", so we confirm the exact version and colour on the unit. Available in Kenya from City Gadgets Kenya, this page is for shoppers searching "HyperX Cloud II Kenya", "HyperX Cloud 2 price Kenya", "buy HyperX Cloud II Nairobi", "HyperX Cloud II PS5", "HyperX Cloud II 7.1 surround", "HyperX headset Kenya" or "best gaming headset Kenya".

The Cloud II has been a reference headset for years because it does the important things well: it is comfortable, it sounds good and it has a clear microphone. This page explains what the Cloud II offers, how it connects to a PC, a PlayStation and a phone, where it is limited, and how to check it when it is delivered.

Key specs at a glance

Specifications come from published manufacturer and retail specification sheets. Gaming accessories are sold in several versions with different colours, model codes and platform labels, so please ask our team to confirm the exact model, colour and version in stock before you pay.

What's in the box

The listings we found show the headset, a detachable microphone, a USB advanced audio control box, a second pair of velour ear cushions and a quick-start guide. Different sellers list different box contents, so we confirm exactly what is in the box for your unit before you pay.

Overview: who the Cloud II is for

The Cloud II is for players who spend long hours in a headset and want comfort and sound quality above all. It is a good choice for PC gamers who want virtual 7.1 surround for shooters, for console players who want a comfortable stereo headset with a good microphone, and for anyone who also wants a headset for music, films and online classes.

It is not a wireless headset and not a headset with lighting or an app. It is a simple, strong, well-liked wired headset, and that simplicity is its appeal. The aluminium frame is strong and flexible, and the cable is long enough for a desk.

HyperX is a gaming brand that is widely known, and the Cloud II is one of its most successful models. That recognition makes it easier to find accessories, such as replacement ear cushions.

Sound: 53mm drivers

The Cloud II has 53mm drivers with neodymium magnets and a listed frequency response from 15 Hz to 25 kHz. Large drivers are known for a full sound with strong low frequencies, and the tuning is balanced enough for games, music and films. Reviewers describe the sound as clear with a bit of extra bass.

One retailer lists the impedance as 60 ohms. That is higher than a basic headset, but it is still easy for a phone or a controller to drive. If your volume seems low when you plug the headset into a phone or a controller, use the USB control box on a PC or increase the volume in the console settings.

The ear cups are circumaural, which means they sit around the ear, and the review lists about 20 dBA of ambient noise attenuation. That means the headset reduces outside noise a little, but it is not a noise-cancelling headset, so a loud room will still be heard.

Virtual 7.1 surround and the USB control box

The Cloud II comes with an advanced audio control box that has a built-in sound card. You plug the box into a USB port on a PC or Mac, and plug the headset into the box. A button on the control box turns on virtual 7.1 surround sound, which is processed in the hardware and makes sound seem to come from around you. Many players find it useful in shooters, where the direction of footsteps matters.

It is important to be honest about surround. Virtual surround is a simulation made from two speakers, and how convincing it sounds depends on the game and on the listener. Some people love it, and some prefer plain stereo. You can switch it off with the same button.

On consoles, the USB control box and its surround features may not work. The review says USB connectivity is for PC and Mac, and the headset works in stereo with a PlayStation 4, an Xbox One and mobile devices through the 3.5mm plug. For a PS5 or an Xbox Series console, tell us which one you own, and we will confirm how to connect it.

The microphone

The microphone is detachable, which is useful because you can take it off when you want to listen to music. It is a noise-cancelling electret condenser with a flexible gooseneck about 150 mm long, and it has a frequency response of 50 Hz to 18 kHz. Noise cancelling here means it is designed to reduce background sound, not that it removes all of it.

Place the boom about two fingers from the corner of your mouth. Speak normally and test it by recording a voice note. The headset also has a mute function on the cable controls. When you are in a lobby with a TV or a family in the background, mute yourself when you are not speaking.

Voice chat is where the Cloud II earned its reputation. Teammates often notice the clarity of the voice compared with a controller microphone.

Comfort and build

The Cloud II has memory foam ear cushions covered in leatherette, with a second pair of velour cushions in the box listings. Memory foam moulds to your head, and it makes the headset comfortable for hours. Velour is breathable and more comfortable in warm weather, which is a real advantage in Nairobi's warmer afternoons. Leatherette blocks more noise and holds more heat.

The frame is aluminium, with an adjustable headband that has a padded strip under it. It feels solid but is not heavy at about 320 g. Wear it for a few minutes in the shop to check that it fits your head.

Replacement cushions are available for many HyperX models, which can extend the life of your headset. If the leatherette starts to peel after years of use, ask us about replacements.

How to choose a wired gaming headset

A headset is the one piece of gaming kit you wear for hours, so comfort and clarity matter more than a long feature list. Start with the connection. A wired headset with a 3.5mm plug has no battery to charge, no pairing to fail and no audio delay, which is why many competitive players still prefer it. The trade-off is the cable, which limits how far you can move from the controller or the desk.

Next, look at the speaker drivers. The driver is the small speaker inside each ear cup, and a larger driver can usually move more air, which helps bass and fullness. Driver size alone does not decide the sound, because the tuning and the cup design matter too, but 40mm drivers are a common size for gaming headsets in this price class and give a solid, game-friendly sound for footsteps, gunshots, engines and music.

Then check the ear cups. Closed ear cups that sit around the ear, called over-ear or circumaural, block some outside noise and keep your game sound from leaking into the room. Soft padding matters on long sessions, so squeeze the cushions and check that the headband does not press on the top of your head. Finally, look at the microphone. A boom microphone sits close to your mouth and picks up your voice more clearly than the tiny microphone on a phone earphone. A mute switch or a flip-to-mute arm saves you from sharing the noise of your household with your team.

Connecting the headset to your device

Most wired gaming headsets use a single 3.5mm plug that carries both the sound and the microphone. This kind of plug has four contacts and is called TRRS. Many controllers and phones have a matching socket, so the headset plugs straight in. A plug of this kind is what lets one headset work across several devices, but it also explains why the same headset can behave differently on each one.

• PlayStation 4 and PlayStation 5. Plug the headset into the 3.5mm socket at the bottom of the controller. Then open the sound settings on the console and check that the headset is the chosen output and that the microphone level is not muted.
• Xbox One and Xbox Series X and S. Newer Xbox controllers have a 3.5mm socket. Older controllers may need an adapter, and we confirm this before you buy if you tell us which controller you use.
• Nintendo Switch. The Switch has a 3.5mm socket on the console itself. The headset works in handheld mode and in docked mode through the console, and the in-game chat usually runs through a phone app, not through the headset plug.
• PC and laptop. A laptop with a single combined socket accepts the headset directly. A desktop with separate headphone and microphone sockets needs a Y-splitter adapter that separates the sound and the microphone. If a PC shows no microphone, a splitter is the first thing to try.
• Phones and tablets. Many phones no longer have a 3.5mm socket. If yours has only USB-C, you will need a USB-C to 3.5mm adapter, and some cheap adapters do not carry the microphone, so choose a good one.

If the headset does not seem to work, push the plug firmly all the way in, because a plug that is not fully seated is the most common cause of missing sound or a missing microphone. Test the headset on a second device before you decide it is faulty.

Getting good sound

You do not need to change much to get the most from a headset like this. Set the game's sound mode to headphones or headset if it has the option. Turn off any extra virtual surround in the console or PC settings first, then add it back only if you like the result, because stacking several effects can make voices sound thin. Lower the chat volume a little if teammates drown out the game.

For competitive games, listen for footsteps and distant gunfire in a quiet room and adjust the volume so that quiet sounds are clear but loud sounds are not painful. Loud sound for hours can damage hearing, so keep the volume below the point where you have to shout over it. Take a short break every hour, which also helps your ears and your neck.

Gaming in a Kenyan home

Many Kenyan gamers play in shared homes, hostels or flats where noise is a problem in both directions. A closed over-ear headset keeps the sound of explosions away from sleeping family members and keeps the noise of the matatu or the neighbourhood out of your game. A good microphone with a mute function means you can step away to answer the door without your whole lobby listening.

Power cuts are a fact of life, and a wired headset has an advantage here: it has no battery of its own, so it works for as long as your console or phone does. Plug your console into a surge-protected extension, because voltage spikes when power returns can damage consoles and controllers, and a headset plugged into a controller during a spike can be affected as well. Keep the cable out of the walkway, because a pulled cable can drag a controller off a table.

If you play in a gaming lounge or a school hostel, a personal headset is also more hygienic than a shared one and works with the lounge's consoles as long as the controllers have a 3.5mm socket.

Wired or wireless: which is right for you

Wireless headsets are attractive because they remove the cable, but they bring costs of their own. They need charging, so a flat battery can end a match. They can be affected by interference or a weak connection. They also cost more for the same sound quality, because part of the price goes on the battery and the radio. A wired headset costs less for the sound you get, has no delay between the screen and your ears, and keeps working as long as your device has power.

If you mostly play in one place, such as a sitting room or a bedroom, a wired set is hard to beat on value. If you move around the house while playing, or you sit far from the console, a wireless set may suit you better. Many gamers keep a wired headset as a dependable backup even when they own a wireless one, which is a good use for a low-priced model.

Sharing a headset and keeping it clean

If a headset is shared between brothers and sisters or between players in a gaming lounge, hygiene matters. Wipe the cushions and the headband after use with a slightly damp cloth, and let them dry. Do not use alcohol on faux leather, because it can crack the surface. Replacement ear cushions are sold for some models, and we can advise on this if you want to keep a headset for years.

Looking after your headset

Wipe the ear cushions with a slightly damp cloth now and then and let them dry before use. Sweat and body oils break down faux leather over time, so do not leave the headset in a hot car or in direct sun. Do not yank the plug out by the cable, and do not wrap the cable tightly around the headband, since the cable usually fails at the plug or the in-line control. When you pack the headset, fold it gently and keep it in a bag where nothing heavy can crush the ear cups.

If the sound crackles in one ear, test the headset on another device first. If the fault follows the headset, contact us before you try to repair it yourself, because opening it can end any warranty.

How to check your headset when it is delivered

1. Inspect the box for damage before you sign, and check that the box is sealed.
2. Open it and check that the contents match what we confirmed with you.
3. Check the build: the headband should flex without creaking, the ear cups should swivel smoothly and the cable should be free of kinks.
4. Plug it into a phone, a controller or a laptop and play a music track. Check that both sides play, that the sound is clean at medium volume, and that the left and right channels are not swapped.
5. Test the microphone by recording a short voice note or joining a party chat, and check the mute switch.
6. Contact our Customer Relations team on 0794 488 806 straight away if anything is wrong.

How to avoid a fake or counterfeit headset

Popular headset brands are copied, and a fake can look very similar in the box. The copy often has thinner plastic, a weaker cable and poor sound.

• Check the printing and the logo. Blurry text, spelling mistakes, a wrong logo or a missing model code are warnings.
• Check the box and the quick-start guide. A genuine box has sharp printing and a model code that matches the headset.
• Compare the build. Rough moulding seams, a squeaky headband or an uneven cable are warnings.
• Watch the price. A price far below the market is a reason to ask why.
• Buy from a seller with an address. Choose a seller who gives a receipt and explains the warranty, and avoid paying a stranger before you have seen the product.

Warranty and stock

Warranty depends on the market version of the product and on who stocks it. We confirm the model, the version and the exact warranty terms in writing for the specific unit before you pay, and Customer Relations on 0794 488 806 handles warranty questions after purchase. Keep your receipt and the box.

Strengths and limits

What we like:

• A well-known headset with a strong reputation for comfort.
• 53mm drivers with a full frequency range.
• Virtual 7.1 surround on PC and Mac through the USB box.
• A detachable noise-cancelling microphone.
• Memory foam and a second pair of velour cushions in the listings.
• A strong aluminium frame.

What to keep in mind:

• Wired only.
• The surround features are for PC and Mac, not consoles.
• Older design compared with newer models.
• No active noise cancellation.
• Listings differ on compatibility with the PS5 and on impedance.

Who should buy the Cloud II

• PC gamers who want virtual 7.1 surround.
• Players who play for hours and want comfort.
• Buyers who want a clear microphone.
• People who also use a headset for music and classes.
• Console players who want a comfortable stereo headset.

Who should look elsewhere

• Buyers who want a wireless headset.
• Console players who expect 7.1 surround on a console.
• People who want lighting or an app.
• Buyers who want the newest design.

Compare before you buy

HyperX Cloud II against the HyperX Cloud III. The Cloud III has angled 53mm drivers, DTS surround and a USB-C connection. The Cloud II has a USB control box with 7.1 surround for PC.

HyperX Cloud II against the Turtle Beach Recon 70. The Recon 70 is simpler and costs less. The Cloud II has larger drivers, a detachable microphone and an aluminium frame.

HyperX Cloud II against the HyperX Cloud Core Wireless. The Cloud Core Wireless removes the cable. The Cloud II needs no battery.

Why buy from City Gadgets Kenya

Genuine, brand-new stock from a Nairobi shop you can visit. City Gadgets Kenya is at New Alnoor Exhibition, Shop 7, Second Floor, Taveta Road (at the Taveta Road and Accra Road junction), Nairobi CBD. We are open Monday to Friday 9:00am to 7:00pm, and Sunday 11:00am to 4:00pm (Saturday closed).

• Sales (pricing, stock and orders): call or WhatsApp 0745 575 931 on WhatsApp.
• Customer Relations (warranty, returns and support): call or WhatsApp 0794 488 806 on WhatsApp.
• Email: sales@citygadgetskenya.co.ke, handy for invoices, bulk orders and warranty paperwork.
• Delivery: same-day delivery in Nairobi for orders confirmed before 3:00pm on a working day. Outside Nairobi we deliver by courier to your nearest agent or your door, typically 1 to 3 business days after dispatch. The delivery charge depends on your location and the size of the item and is confirmed before you pay. Collection from the shop is free. Delivery times are estimates, not guarantees.
• Payment: M-Pesa accepted.
• Follow us: Instagram, TikTok and Facebook.

Frequently asked questions

Does it work on PS5? The listings we found name the PlayStation 4 and PC. The 3.5mm plug normally works with a controller, and we confirm for your console.

Does 7.1 surround work on consoles? The USB control box is for PC and Mac. We confirm what works for your console.

Is the microphone removable? Yes, it is detachable.

Is it wireless? No. It is wired.

Can I pay via M-Pesa? Yes, M-Pesa is accepted.

Can I pay via M-Pesa? Yes, M-Pesa is accepted.

Do you deliver outside Nairobi? Yes. Outside Nairobi we deliver by courier, typically 1 to 3 business days after dispatch. The delivery charge depends on your location and the size of the item and is confirmed before you pay.

What if it is faulty on delivery? Contact Customer Relations on 0794 488 806 straight away, and we will advise on the next steps.

Order the HyperX Cloud II today

Available now at City Gadgets Kenya. Call or WhatsApp our sales team on 0745 575 931 (WhatsApp) to confirm stock, the version, delivery and what is included, or email sales@citygadgetskenya.co.ke. Visit us at New Alnoor Exhibition, Shop 7, Second Floor, Taveta Road (at the Taveta Road and Accra Road junction), Nairobi CBD.